The Mystic Victorian (TMV) reserves the right to change/update these terms at any time. These were last updated May 6, 2025.

Processing Time

Processing time is the time it takes to receive the order, pack it, and get it to the post office. Almost all of my items are completely made at the time of posting, and that processing time is 1-2 business days. This also helps with orders placed on the weekend where I have to dodge them being closed on Sunday. I live in a small town and the post office is the closest shipping option to me, so costs and shipping times correlate to what they offer.

The few custom listings I have will take a couple days or longer to make, depending on the item. Please see individual listings for those processing times, and again, know that the processing time listed is for how long I need to make it and get it to the shipping carrier. If we do a full custom order with consultation, it will have an agreed-upon timeline before processing begins.

Return Policy

As a general rule of thumb, I do not accept returns and offer refunds. I am not responsible for reckless shopping urges like drunk shopping, or you buying an item, being asked three times if you’re sure you want to buy it, and then decide you don’t want it. What I am responsible for is my pride and joy that I create and send out to the world. I stand behind what I make 100% and I test out my own jewelry techniques before I list anything.

I know what wear and tear looks like, and I know what intentional damage looks like, and I know when a component gives way. That being said, if you have an issue with anything that is purchased from me, please contact me! I would love to make it right! I don’t make certain components like jump rings and some clasps and head pins, and while I do test their durability or moveability, I can only guarantee what I can see in that moment and what I’ve tested. If one of those components break I will be happy to replace it, or if you have some other problem we can discuss it and come up with a solution, even if it ends up being a return. If you intentionally bought it, then I assume you want it, and I will do all I need to do to make sure you are happy with your purchase!

Promotions/sales are for the time frame announced. There will not be any late discounts applied. Also, no substitutions or holds are applied.

All work seen here is copyrighted from the date of posting and is property of The Mystic Victorian.